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Go to the shopAll Your Queries Answered
Below you’ll find answers to some of the most common questions about Wink & Nod Eyewear, our products, and your order. If you need additional assistance, please feel free to contact us.
What does Wink & Nod Eyewear specialize in?
Wink & Nod Eyewear specializes in luxury sunglasses and sun readers crafted in Italy. Our focus is on timeless design, premium materials, and thoughtful production rather than trend-driven styles. Each frame is designed to feel refined, wearable, and enduring.
Where are your frames made?
All Wink & Nod Eyewear frames are handcrafted in Italy by skilled artisans. We work directly with boutique Italian manufacturers who follow a slow, detail-focused process to ensure consistency, balance, and quality in every pair.
What materials are used in your eyewear?
Our frames are made using Mazzucchelli acetate, a premium Italian-made acetate known for its durability, smooth finish, and rich color depth. This material allows for refined shaping and long-lasting wear while maintaining a polished appearance.
Are your sunglasses prescription?
Our sunglasses are non-prescription. At this time, we offer standard sunglasses and sun readers with built-in bifocal magnification. We do not currently provide custom prescription lens services.
What are sun readers, and how do they work?
Sun readers combine sunglasses with discreet bifocal magnification. They are designed to help you read menus, phones, or books outdoors without switching between sunglasses and reading glasses. The magnification is subtle and integrated into the lower portion of the lens.
How do I choose the right frame style?
Choosing the right frame comes down to comfort, proportion, and personal style. We recommend reviewing the product images and descriptions on each product page, considering how you plan to wear the frames, and selecting a shape that feels natural for everyday use.
How much do your sunglasses and sun readers cost?
Our pricing reflects Italian craftsmanship, premium materials, and small-batch production. Each product price is clearly listed on its product page so you can make an informed decision before purchasing.
Are your products produced in limited quantities?
Yes. Our collections are produced in limited runs to maintain quality and consistency. This approach allows us to focus on craftsmanship and thoughtful design rather than mass production.
How long does shipping take?
Shipping times and estimated delivery dates are displayed at checkout. Delivery timelines may vary depending on location and carrier conditions. Please note that delivery estimates are not guaranteed and may be affected by factors outside our control.
Will I receive tracking information for my order?
Yes. Once your order has been processed and shipped, you will receive a confirmation email that includes tracking details so you can follow your shipment.
Do you ship internationally?
International shipping availability is shown at checkout. If international shipping is offered to your location, applicable rates and delivery estimates will be provided before you complete your purchase.
What is your return policy?
We accept returns within seven days of delivery. Items must be unused, unworn, and returned in their original condition and packaging. Returns are inspected upon receipt before a refund is issued.
How long does it take to receive a refund?
Once your return is received and approved, refunds are processed to the original payment method. Processing times vary depending on your bank or payment provider, but typically take several business days.
What should I do if my item arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us as soon as possible through the Contact page. Include your order number and a brief description of the issue so we can assist you promptly.
How should I care for my eyewear?
To maintain your eyewear, store frames in their protective case when not in use and clean lenses with a soft microfiber cloth. Avoid exposing your eyewear to excessive heat, moisture, or harsh cleaning products.
Will you release new styles in the future?
New styles are introduced selectively and in limited quantities. We recommend checking back periodically or following us for updates on future releases.
